Rates hardship relief Covid19

Have you had a previous Covid-19 hardship relief arrangement? *

NoYes

Have you been impacted by Tropical Cyclone Jasper flood? *

NoYes

You are not eligible for rates hardship relief due to Covid-19 or the Tropical Cyclone Jasper flood event.

If you are experiencing genuine financial hardship due to other factors, please contact our Customer Service team by phone 1300 692247 to discuss creating a payment plan for your circumstances.

Your name *

Property address or Rates assessment number *

Email Address

Daytime phone *

Are you able to maintain the same agreed instalments? *

YesNo

Please give a brief description of how Covid-19 has impacted your ability to pay rates *

Please give a brief description of how you have been impacted by Tropical Cyclone Jasper flood. *

Thank you. Our Revenue Team will contact you to make appropriate arrangements.

Thank you. We will continue the existing arrangements. You do not need to take any further action.

Captcha *