Complaint form

Your details

Your first name *

Surname

Your address

Daytime phone

Mobile phone (if different to daytime phone)

Email address *

Preferred contact method *

EmailLetterNo contact required

Details of the complaint

When did it happen? *

Where did it happen? *

Who was involved? *

Please detail your complaint. Include the grounds for your complaint (why you think the action or decision was wrong) and outline any detriment suffered (how you were affected). *Please include details such as grounds for the complaint (why you feel the action/decision was wrong), and any history on the matter that you feel is relevant. Note: The complaint will be dealt with in accordance with section 268 of the Local Government Act 2009 and to do so you must be "An "affected person" who is a person who is apparently directly affected by an administrative action of a local government".

What do you think Council should do to resolve your complaint? *

Have you previously lodged a complaint with Council about this matter? *

YesNo

Have you been notified of the outcome? *

YesNo

Have you lodged details of your complaint with any other agency or authority? *

YesNo

Which agency or authority? *

Attach any relevant documents to support your complaint. Multiple files accepted.

Browse

Maximum file size 28MB.

Declaration

I confirm that the information provided on this form is true and correct to the best of my knowledge. *

Privacy statement

Cairns Regional Council is collecting your personal information, including your name, address, email address, and telephone number for the purposes of investigating your complaint. Your information may be shared with investigation officers and with relevant personnel as part of the complaint and investigation process. We will only use your information for this purpose. It will otherwise not be used or disclosed unless authorised or required by law. Your personal information will be handled in accordance with the Information Privacy Act 2009.